Mixed Signals at Verizon
Just about every two years, I get a new phone. That is the ticking time bomb that is an iPhone. The adoption always occurs around Christmas because phones happen to be a common gift from my parents to me.
Two years ago, I got an iPhone 6S. I remembered my saleswoman, “Heather.” Okay, I didn’t remember her actual name, but I remembered her face. She had been this cute, sunshiny personality with just the right amount of sass mixed with professionalism. I remember thinking I liked her, but also being like I can’t ask for her number because I dislike putting customer service representatives in that position. Also, my mom was standing there. Also, she dropped she had a boyfriend in the last two minutes of the conversation.
Cool, Heather.
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